Refund policy

At The King hoodie, we want you to be satisfied with your purchase. If there is an issue with your order, please review our refund and return policy below.

Returns

We accept returns within [7/14/30] days of receiving your order.

To be eligible for a return, the item must:

  • Be unused, unwashed, and in its original condition

  • Have original tags and packaging

  • Not show signs of wear, damage, odor, or alteration

We reserve the right to refuse returns that do not meet these conditions.

Non-returnable items

The following items are not eligible for return:

  • Final sale or clearance items

  • Gift cards

  • Customized or personalized products

  • Items damaged due to misuse, improper care, or normal wear and tear

Damaged, defective, or wrong items

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery at [your email] with:

  • Your order number

  • A description of the issue

  • Clear photos of the product and packaging

We will review the case and offer an appropriate solution, which may include a replacement, store credit, or refund.

Refunds

Once we receive and inspect your returned item, we will notify you of the approval status of your refund.

If approved, your refund will be issued to your original payment method within [5–10] business days. Processing times may vary depending on your payment provider.

Return shipping

  • Customers are responsible for return shipping costs unless the item is defective, damaged, or incorrect.

  • Original shipping fees are non-refundable unless the error was on our side.

Exchanges

We only replace items if they are defective, damaged, or if you received the wrong item. For size exchanges, please contact us before sending the item back.

How to start a return

To request a return, please email unscholarlyunschol@gmail.com with your order number and reason for return.